Read our FAQs for answers to the most frequently asked questions about Immigration Medical Exams at our Ottawa and Orleans clinics.
Click on a question below to learn the answer.
Visit the Immigration, Refugees and Citizenship Canada website for more information.
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- Do I have to live in Ottawa to be able to book an exam?
No. We see patients from all over Ontario and across Canada. If you can get to our clinic, we invite you to book an appointment.
- Can I get everything I need for my exam at your clinics? Or do I have to make multiple appointments?
You can get everything you need for your Immigration Medical Exam at both our clinics , including X-rays, urine tests and bloodwork.
Only one appointment is required.
- Are your Immigration Medical Exams approved by the government of Canada?
Yes. Both our Ottawa clinics are approved by Immigration, Refugees and Citizenship Canada to complete Immigration Medical Exams.
Our Panel Physicians are experienced and knowledgable about the requirements of the Canadian government and are here to make the process as easy as possible for you.
- Are the physicians who work at your clinics Panel Physician approved by the government?
Yes, we have multiple Panel Physicians working at our Ottawa and Orleans clinics, each of whom is approved by Immigration, Refugees and Citizenship Canada to provide Immigration Medical Exams.
- Do you offer all the services I need for my exam at your clinics?
Yes. Both our Ottawa and Orleans clinics have everything you need to complete your Immigration Medical Exam.
Our physicians are experienced and both clinics offer all the services in-house that you need for your Immigration Medical Exam. You won't have to go anywhere else.
- Do you have female Physicians and X-ray staff?
We do not have a female physician available.
However, we have female staff that will welcome you and guide you through your appointment.
Female staff also provide the X-rays and bloodwork tests.
- What languages do you offer services in?
Exams can be conducted in English, French, Italian, Spanish, Polish, Arabic, Portuguese, Russian, Ukranian, Gujarati and Hindi.
Please identify your language of preference when you contact us to book your appointment.
- Does your clinic offer additional procedures like X-rays?
Yes, we provide X-rays at both clinics, as well as urine and blood tests which are required for all individuals over 15.
- Do you take blood and urine samples?
Yes, we provide urine and blood tests which are required for all all individuals over 15.
Please note are there no additional fees for these tests.
- When should I book my Immigration Medical Exam?
Immigration, Refugees and Citizenship Canada will provide you with instructions on when to get your medical exam done.
Once you receive the instructions, contact us to book your exam and be sure to schedule an appointment that meets Immigration, Refugees and Citizenship Canada timelines.
If you are scheduling a medical exam well in advance of your applications, please contact us anytime.
- What does an Immigration Medical Exam involve?
We will guide you through the process of your Immigration Medical Exam from start to finish.Learn About The Exam Process
- What do I need to bring to my exam?
The requirements for each exam we offer is different. Full details can be found on the Exam Process page on this website.
- What is the cost of an Immigration Medical Exam?
- What do I do if I develop cough, fever or any other COVID-19 symptoms after booking my exam?
Please do NOT come to the clinic. You will be asked to go home. If any such symptoms develop, please call us and we will be happy to reschedule or cancel your appointment.
If you have any questions about potential symptoms, please refer to the Government of Ontario COVID-19 self-assessment.
Go to COVID-19 Self Assessment
- How does my exam report get submitted to the government? How long does it take?
Once your exam is complete, we electronically send the results to Immigration, Refugees and Citizenship Canada on your behalf.
Reports are generally filed by our Panel Physicians within 5 to 10 business days following the exam.
- How do I know if my report has been submitted? Is there any way to check?
You can check the status of your Immigration Medical Examination report online.
- I would like a copy of my Immigration Medical Exam report. How can I get one?
Once your exam report has been submitted, you can order a copy of your report online and we will send you your copy through Canada Post mail service.
PLEASE NOTE: After your exam, we will provide you with a document with your case number (IME/UMI) to confirm that you have completed it. If you would like to purchase a copy of your exam, please contact our clinic.
- How can I check on the status of my medical exam results?
You can check the status of your medical exam results with Immigration, Refugees and Citizenship Canada (IRCC) by using the check your application status tool.
- Is there parking at your clinic?
At our Bank St. Clinic, there is ample free parking.
At our Innes Rd. Clinic, there is limited free parking, along with ample paid parking.